Posted by Angela | 6 Comments
Check Your Tone Before You Send that Email
We have all experienced the humiliation of sending a slightly rude email to get the attention of the reader only to realize later that the problem you were blaming on the reader was in fact just a miscommunication. It’s embarrassing. (I’ve done it one too many times.) Well, Lymbix is trying to fix that problem with a new “Tone Check” tool. Still in beta version, ToneCheck will tell you when your email is being mean. This program will analyze your connotation in an email just by clicking a button.
Let’s look at an example of how ToneCheck works:
Here I started an email to the Keystone information email address about a broken email account. As you can tell from my language, I am pretty upset. Email is important to me and obviously I do not like when it is not working. But then I click the ToneCheck button before I send my email just in case I’m too harsh.
Well what do ya know, ToneCheck says I’ll make the reader feel humiliated and shameful. Instead of just labeling my language as generally negative, ToneCheck identifies a range of emotions when it describes your sentences. The range goes from friendliness, enjoyment, amusement, and contentment to sadness, anger, fear, and humiliation.
ToneCheck lets you edit sentences that it finds offensive in any way. Here, you can see I’ve tried to edit my sentence, but I guess I’m still being a little too firm because the system finds my connotation to be angry. I’ll try one more time to get it right…
There we go! I finally got a “contented” verdict after having to use the word “please.” Then, I’ll hit the accept button and my original sentence in the email will be replaced with this last one.
ToneCheck is a pretty interesting tool, and I can see it being very useful for people who are known to send off messages in the heat of the moment. A few flaws I found in the system were how it seems to clump firm sentences in with the “angry” label. I don’t think my second sentence up there was very angry. I was just stating a fact that I have a problem with my email. I had to use the word “please” just to get “contented,” not even “friendliness.” Also, when the program finds my sentences offensive it doesn’t give me any kind of suggestions. That may be something the developers should look into when moving it out of beta.
Despite these minor shortcomings, ToneCheck is a much needed program in the world of email. And if you know anyone who needs a little censoring on their emails, just forward them this post and they’ll get the hint.
Read MorePosted by Angela | 2 Comments
The Best and Worst of Online Tools
We took an office-wide survey of most useful, and un-useful, Internet tools to provide you, the reader, with a reliable reference list of online tools. These tools are mostly free downloads and are only a click away.
Keystone’s Favorite Web Tools:
Netvibes – Part RSS reader, part start page, Netvibes gathers the feeds of all your favorite websites together in one place so you can instantly see new reading material without clicking through bookmarked sites. Netvibes also acts as a home page that you can customize to show only what you want to see. You can add a weather widget, your Twitter feed, a Facebook feed, email widget, etc. It provides one-stop-shopping for your Internet news needs.
WuFoo – This form builder is not a free service but takes the hassle out of online forms. They offer all kinds of tools around a basic form building outline. Wufoo can even provide payment integration into your form.
TweetDeck – One of my personal favorites, TweetDeck is a Twitter management tool that allows you to update your Twitter and spread that update across Facebook, LinkedIn, GoogleBuzz, Foursquare and more. This is a great tool for any business trying to break into social media marketing. It puts all of your social media on one platform.
Flickr – Flickr is a free photo hosting service to store your photos and edit them with Picnik online. Flickr also allows for photo sharing and it’s all free.
FileZilla – Free FTP program to transfer files from one computer to another through the Internet. Easy and free, this FTP program is perfect for a quick file transfer.
Support Details – SupportDetails is a very helpful service that instantly tells you the specs about your computer that your tech will need to know. For example, it will tell you what your operating system is, DNS stuff, etc. Not free, but awesome. It provides information on domain names and domain records as well.
PopScreen - This video bookmarking service lets you sign up and drag the PopScreen icon to the top of your browser… Then, whenever you see a video you like that you want to watch again later, just click that browser button and it’s added to your bookmark list. Outstanding.
Tumblr - Blogging boiled down to its simplest form. Also, the Tumblr community allows users to “reblog” any Tumblr post they like and it will appear on their own blog. Then you can view most “Tumbled” blog posts of the day or week, etc. Also, with tons of smartphone apps, your tumblelog can be updated very easily from your phone.
Google products – Google products include mostly free products and services that are as good or better than competitors that cost money. Analytics for site stats. Checkout for online payments that has special . Calendar (with sharing). Gmail (kicks all other free email’s butts). And gTalk for inter-office text, voice, or video chatting.
AdBlock Plus – AdBlock Plus is a Firefox extension that detects and then blocks ads on web pages.
Pandora – It is just fantastic. Lets you listen to the music that you really want to hear by creating personalized radio stations. Not only is Pandora free, it also suggests other music you might not have heard before.
Hulu – Hulu may not be the best for your workday, but we couldn’t forget it in our favorite online tools. Hulu gives access to online TV show streaming and some videos for free.
YouTube - YouTube might be more of a distraction for some of your fellow co-workers, but we think it deserves “best online tool” status. Not only does YouTube have tons of entertaining, random vidoes, but it also has tutorials and informative videos on almost any topic. Try your favorite video in XL.
WordPress – WordPress is free blogging software that is robust, always improving, and feature-rich. Plus it’s very easy to figure out.
Keystone’s Least Favorite Web Tools:
StumbleUpon – StumbleUpon is a Firefox extension that shows you random web pages based on the category of pages you choose. You can vote each page up or down and eventually, you’re on there so often that it begins to know what kinds of random sites you like to look at. We think this tool is entertaining if you like looking at random pages of the Internet, but it’s mostly just a time-waster.
Foursquare - What’s the point of “checking in” at different locations? So people know where you are every second of the day? We think Foursquare and any other mobile “check-in” service is a little too stalker enabling for our business.
LinkedIn - Even though most of us have one, LinkedIn has provided very little results for us. Twitter and Facebook are starting to provide more business connections than the “professional network” that is LinkedIn.
Delicious - This bookmark manager is good for scoping out the hottest websites right now, but not one we’re going to sign up for. It may be good for organizing bookmarks if you can’t organize your own bookmarks, but we don’t like the idea of other people looking through our bookmarks.
Yammer – Yammer is just like Twitter, a micro-blogging social network, except just within your company. This might sound like a great, innovative idea to some people, but we think Yammer is just unnecessary. Why would you update your Yammer when you could just send a gTalk to someone across the office in real time? For Yammer to be successful, all your co-workers must be logged in on all workdays, and that is just unrealistic.
Facebook - Now, we don’t all agree that Facebook is a “Least Favorite” (uhum, I do not agree that it is a “Least Favorite”) but I’ve been out-voted. Facebook has turned into more hassle than it’s worth. All the security setting, ads, and constant updating make Facebook not worth the work to some businesses.
We hope you will try out some of our favorites, especially if you’ve never experienced them before. If you have any suggestions or objections, you can email your comments here.
Read MorePosted by Angela | 0 Comments
Apple is Stirring Up Trouble Again
Apple and Steve Jobs have stirred up more trouble regarding antennas just when we all thought the drama was over. It all started about a week ago at the Apple press conference to address the iPhone 4 problem. Ole Steve Jobs started out his presentation not with an, “I’m sorry for all the antenna issues,” but with a “We’re not perfect.” By we he meant all smartphone creators. He said the Blackberry Bold 9700, HTC Droid Eris, and the Samsung Omnia II all have the same problem and proceed to show footage of each one’s signal dropping.
That was a little underhanded, but he was trying to make a point. If you missed the conference or weren’t following along online, Apple created a page on their website dedicated entirely to antenna failure among all smartphones. The website has footage of the iPhone 4, BlackBerry Bold 9700, HTC Droid Eris, Nokia N97 mini, Samsung Omnia II, and iPhone 3GS each dropping signal strength when a finger or a hand cover the antenna.
Blackberry maker RIM decided they won’t sit back and let Jobs get away with pointing fingers at them. RIM’s Mike Lazaridis and Jim Balsillie released a statement here saying, “Apple’s attempt to draw RIM into Apple’s self-made debacle is unacceptable. Apple’s claim about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation.” They go on to say, “One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry smartphone to maintain proper connectivity.”
Just after that statement, where RIM is very clear that their phones do not have any antenna problems, a video leaked of someone playing around with the new BlackBerry 9800. The video, which has already been removed, showed the unreleased phone to have some serious death grip issues. Sure it was a pre-release version of the phone, but should be the final design.
Since this huge blowup with the iPhone 4, new smartphones are going to be under a magnifying glass when it comes to antenna performance and “death grip” symptoms. Something that (if Apple’s right) has been going on since the beginning of smartphones will be noticed and talked about more than ever. So this is a heads up. We’re going to be hearing a lot about cell phone antenna performance… as if we haven’t already heard a lot.
Read MoreFacebook on a Forty Foot Screen
I went to see Inception over the weekend (which was amazing, by the way) and was pleasantly surprised when The Social Network trailer came on.
Like Facebook, the movie has generated a lot of attention in a very short time. Maybe it got that attention because it’s about Facebook and Facebook is pretty popular (500 million popular), maybe it is because David Finch (director of Se7en, Fight Club, The Curious Case of Benjamin Button, among others) is the director, maybe it’s because Nine Inch Nails’ Trent Reznor is doing all the music, maybe it’s because Justin Timberlake plays a lead role and all the old N’Sync fans are still secretly in love with him, or maybe it’s because the trailer makes it look so awesome.
The plot surrounds Mark Zuckerberg’s journey and struggle to the top, revealing all the litigation that ensued when the original creation team split ways. I’ll be honest, when I first heard there was going to be a movie about Facebook I thought it would definitely be lame. However, because all the people creating the movie are so talented, they will prevent it from being a total flop. The trailer and the tag line, “You don’t get to 500 million friends without making a few enemies,” tell me this movie will be pretty awesome. Here is one of the newest trailers for the movie. After you watch it, you’ll see what I’m talking about.
With almost 1% of all Internet activity dedicated to Facebook, the turnout for the movie should be impressive. Be prepared; it’s supposed to hit theaters October 1st, 2010.
Read MorePosted by Angela | 0 Comments
The New Face of Google
Google hosted a press conference yesterday in San Francisco to reveal any progress with their search engine. The spotlight was on Google Image Search’s future and how to better harness the site’s 1 billion daily pageviews.
The site’s image search began with 250 million images indexed back in 2001. Now, the site has 10 billion images to choose from. So, Google faced the obstacle of giving a mini makeover to a well established image search engine. They announced plans to refresh the look of Google Image Search and launch a new search ad option.
The new layout of Google image search shows search results side by side, without any text. When you hover your mouse over the image or click the image, then you will see the dimensions, a description, source data and a link. Under all the citing information, there is a “Similar” link. Click this and Google will bring up tons of similar image search results. The page scroll has also changed slightly, close to an infinite scroll but one where you do reach the bottom eventually. I can’t help but notice that the setup looks very similar to Bing’s image search.
This led Google to incorporating a new ad campaign on the image search results’ page. Just like ads on the normal Web search results’ page, the sponsored ads will be along the top of the screen in a yellow-shaded box with related search results.
After nine years, Google is significantly changing its look and feel. Sure the layout may be more like Bing, but the ads will increase Google’s revenue. The changes are already launched, so go check them out here.
Read MorePosted by Angela | 0 Comments
Jobs Says: “This is Not Antenna-Gate”
Steve Jobs just got done slapping the wrists of a room half-full of tech news reporters. In the first forty minutes or so, Steve talked about all the alleged problems with the iPhone 4 and gave out some data to prove his point that the problems with the iPhone 4 are not all that awful. The remainder of the conference was made up of a question and answer session.
Jobs was clear that the problems with the iPhone 4 had been blown way out of proportion. He backed up his argument with many different statistics. First he looked at the percentage of all iPhone 4 users who have called AppleCare to complain about antenna/reception issues. That number was less than a half percent. Sounds convincing, except that I wouldn’t call AppleCare with my reception issues with the iPhone 4, I would probably call AT&T. Also, AppleCare deals with complaints and issues with all Apple products. The iPhone 4 takes up a tiny sliver compared to all the other products Apple has on the market.
Jobs went on to say that AT&T’s return rate for iPhone 4s was 1.7%, which is much less than the iPhone 3GS. And he concluded his numbers part of the session with the statement, “The iPhone drops less than 1 additional call per 100,” as compared to the iPhone 3GS.
Steve Jobs, and Apple, decided to solve the reception problem by giving free cases to any iPhone 4 user who wants one. They must apply online to have them delivered and it must be done before September 30. Also, Apple and AT&T will be giving full refunds to anyone who returns their undamaged iPhone within 30 days of purchase.
After hearing Jobs’ opinion, it appears the media is what’s making this issue seem so severe. He kept saying over and over, “We’re not perfect.” Poor Steve loves his customers more than they know. We love you too, Steve!
Read MorePosted by Angela | 0 Comments
A New Facebook Scam
There have been many obvious scams going around Facebook lately. These scams usually come in wall posts and are from a friend that you never talk to or talk about some product you’ve never heard of, stuff like that. However, there is a new one taking over that is not so obviously scam-like.
The new scam starts with someone writing on your wall something like, “I am part of the 98.0% of people that are NEVER gonna drink Coca Cola again after this HORRIFIC video,” followed by a link to some obscure website like TruthAboutCoke.us.
The you think, “Wow. I drink five Cokes a day. I should probably watch this video,” so you click on the link (That’s mistake #1). Then you find yourself on a page where it is asking you to forward the video to all your friends (a common occurrence on Facebook), so you click the little link in the corner that says “Skip This Ad,” (Mistake #2). The you are taken to a page with a poll. But this poll asks for all your personal information like login name and password. Giving the “poll” your login information is mistake #3.
I understand that many Facebook add-ons ask for your login information to connect back to your Facebook page. However, you need to make sure that the URL begins with “https://” instead of just “http://.” That extra “s” tells you the page is secure and no one will steal your information.
When they ask you to forward the video to your friends is when you should question if the link is a scam. A link to a video should take you straight to YouTube or some other video viewing site. Then when they ask for your login information, there needs to be giant red flags popping up in your head! That’s when you need to check the URL, see if it is a secure site, and when it’s not, exit immediately.
If you have already become victim to this scam try following these steps provided by the Facebook Security Team,
Read More“If your account has been taken over and used to send spam, you should follow these steps immediately:
Reset your Facebook password. You can do this by clicking the “Forgot your password?” link on the login page or by going to the Account Settings page once logged in
If you can’t reset your password because the email address you use to log in has changed, or if your account has been disabled, contact us.
Make sure you have up-to-date security software on your computer, run a scan, and remove any malicious files. If you don’t do this, and your computer is infected, your account may be taken over again. If you don’t yet have protection for your computer, you can download a complimentary six-month subscription of McAfee security software. Learn more on the Protect Your PC tab.”