24233372.jpgIt’s a brand new year, in case you hadn’t noticed. We thought it’d be a good time to look back at the past year and make some solid tech-related resolutions for the coming year. We hope these will help make 2008 a great year for your business, your website, and how you are able to use technology to better server your customers.

1. I will protect my data and the data of my customers.

This article says that computer breaches hit an all-time high in 2007, and show no sign of slowing in 2008. Those of us here in Nashville might wince a little more at this news, considering the recent theft of our voter registration records from a government building (the thieves used the rather high-tech break-in technique referred to as “throwing a rock through the window.”) If you voted in the last election as a registered Nashville voter, your full social security number is probably in the hands of some small-time crooks. Ouch.

But stories like this are a dime a dozen. Federal government agencies have seen laptop thefts compromise the data of hundreds of thousands. Companies everywhere are still being reactive instead of proactive. Identity theft has tripled in the past year.

Here’s a resolution that can save a lot of strife down the road: protect your computers and the data that they store. Password-protect things, and use a real password, not “12345“. Run a firewall (please, for the love of all things holy, run a firewall). Don’t put employee or client data on laptops. Encrypt your wireless router. Basically, all the security steps you’ve avoided because you thought these things couldn’t happen to you.

Start 2008 off fresh, lock down all your data, and be prepared. The consequences are far too scary to skimp on security. We’re happy to help you get set up.

2. I Will Do My Part to Help Search Engines Rank My Site Properly

The latest numbers on search are in, and guess what… search engines are more important than ever. In November 2007 alone, over 61 Billion searches were performed. That’s an average of more than 10 searches per month for every living person on the planet.

According to Enquiro–a web search statistics firm–56% of people use search engines on a daily basis. 26% of those people will give up their search if they can’t find what they’re looking for in the first two pages of search engine results. So, the point is, if you’re site isn’t listed in the first two pages of the rankings for your target keyword phrases, you’re not reaching the very audience that’s looking for you.

It is simply no longer acceptable to just have a website. If you’re not being found in search engines, you’re business is falling behind. Again, we’re happy to help with this sort of thing, but whether you use us or someone else… the fact remains that if you’re not optimizing your site for search, you’re throwing money away.

3. I will stop spamming my clients with ugly, unsolicited emails.

You type up a wonderfully-worded marketing message, paste it in the body of a new email message, and then carbon copy your entire contact list… raise your hand if you’re guilty of this?

This may be annoying some of your customers who don’t necessarily appreciate SPAM messages. What’s worse, your messages probably aren’t even getting to many of your intended recipients. One of the first things spam filters look for is numerous recipients of a single message–even the most basic filters will often block your message before the customer even has a chance to see it.

What if I told you there was a way to send a marketing message through email that looks beautiful, a message so branded and personalized that the customers actually wanted to recieve it? Would you believe that such a thing already exists? We call it Keymail. Keymail is an email marketing product that conforms to all spam laws. It is custom designed to match your existing website, logo, or other graphics. It has personalization features to make recipients feel like a prized client. And best of all? It’s cheap. So cheap that not using it is almost criminal.

4. I will stop wasting time and money dealing with unwanted spam emails.

Spam costs money. Most of our clients say they get between 100-200 unwanted solicitation emails per day–at least, those not using our Postini email filter. Wading through all those messages to discern the junk from the business correspondance wastes precious time. Even if you only spend 10 minutes a day sorting email, that adds up to over 43 hours a year. I don’t know what you make per hour, but multiply that number by 43 and you’ll see a very real dollar amount for how much money spam is costing you.

Google–you might have heard of them–they own Postini, and use it on their Gmail service. Google says more than 70% of all email to their Gmail accounts is spam. If you’re not experiencing a similar level of spam, count yourself lucky. Oh, and act now, before it gets worse.

You owe it to yourself to free up your time. And like Keymail, Postini email filtering is every bit as inexpensive as it is effective.

5. I will throw my server down a flight of stairs in a cathartic release

Okay, we don’t really encourage you to do that. Servers don’t tend to survive such trips, as our video above shows. Yes, that’s really us, at our real office, chucking a useless and hated server to its death. (Hey, we thought it would be best to end this list of resolutions with something fun). Should you ever find yourself so frustrated with your machine that you can’t help but recreate the above scene–we’ll do what we can to help you get back on your feet. But it’s easier if we set up the new server before destroying the old one!Happy New Year, Keystone clients! May 2008 be filled with technology solutions that see your business grow beyond your dreams.